Tracking order

Thank you for shopping with FioreSole! We are committed to keeping you informed about the status of your order every step of the way. Once your order is processed and shipped, you can easily track its journey to your doorstep.

How to Track Your Order

Follow these simple steps to locate your package:

  1. Locate Your Tracking Information: After your order ships, you will receive a shipping confirmation email sent to the email address provided during checkout. This email will contain your unique tracking number and the carrier name (e.g., USPS, DHL, FedEx).
  2. Use the Tracking Number: Copy the tracking number from your email.
  3. Track Your Package: You have two convenient options to track your shipment:
    • Direct Carrier Tracking: Visit the official website of the shipping carrier mentioned in your email and enter your tracking number in their tracking tool.
    • Universal Tracking Service: Use a reliable third-party tracking platform that aggregates data from multiple carriers worldwide (see recommendation below).

Please allow 24-48 hours for the tracking information to become active after you receive the shipping notification.

Recommended Tracking Platform

For a seamless tracking experience across many carriers, we recommend using 17Track. This service supports numerous postal and logistics companies globally.

How to Use 17Track:

  1. Go to the website: https://www.17track.net/en .
  2. Paste your tracking number into the main search box on the homepage.
  3. Click "Track" or press Enter. The site will automatically detect the carrier and display the latest status and location of your package.

This platform provides detailed updates and is accessible on both desktop and mobile devices.

Need Further Assistance?

If you encounter any issues with your tracking information, such as no updates for an extended period or a status you don't understand, please do not hesitate to contact our customer support team. We are here to help!

Simply email us at [email protected]. Please include your order number and tracking details for faster assistance. Our team will investigate and provide you with an update as soon as possible.

We appreciate your trust in FioreSole and hope you enjoy your new tops, pants, or skirts!